Our certification process ensures that Credit Counselors are qualified and knowledgeable counselors. The curriculum is research-based and industry specific. Testing is monitored for fairness and reliability.
Why Attend The Seminar?
The interactive seminar is available for groups of ten or more.
The rule of thumb in education is that we learn:
• 20% of what we see
• 40 % of what we see and hear
• 70% of what we see, hear and do
You can triple your success rate in passing the exam the first time. You can optimize the performance of individual counselors and the entire organization.
Certification Program
Our mission is to increase professionalism, standards, ethics, and positive recognition in the financial counseling industry. We believe that financial counseling represents an important consumer service and that education is the key for enhanced on-the-job effectiveness, employment satisfaction, and client retention.
Our comprehensive training and testing program prepares counselors for certification. It begins by establishing what credit counselors do – they counsel people. Participants, therefore, learn the skills that are essential to all counseling. With these skills in place, counselors are better able to empower their clients toward positive change. Subsequent sections explore credit cards, debt collection, the psychology of spending, and options for resolving debt.
The certification exam is a standardized 100-item, two hour multiple-choice test. The passing score is 70. All examinations are administered by qualified proctors.
The Comprehensive Program Includes
1. A Certified Trainer to train the participants:
• Small groups of 10-20 is a two and one half day training
• Large groups of 21 or more is a five day training
2. Study Manual: Keys To Success-Certification Exam and Study Manual:
The manual includes four modules:
1. Defining The Role of the Financial Counselor
2. Taking Control of Personal Finances
3. Demystifying Consumer Credit
4. Understanding and Dealing With Debt
Each module covers 4-5 chapters which include a summary and a series of review questions that pertain directly to the content.
3. Now in its fourth edition, Keys to Success comes with three reference appendices:
1. Ethics for the Credit Counselor
2. Consumer Resources, and
3. Consumer Protection Legislation.
4. Supplement Study Manual: Essential Financial Topics:
This supplement manual includes Housing Issues, Student Financial Aid and Retirement Planning:
1. Candidates for certification learn through power point presentations, Jeopardy-style quizzes, interactive exercises and a practice exam. These tools are proven predictors for success.
2. Exam Proctor and administration of the exam.
3. Credit Counselor Certification from the National Association of Certified Credit Counselors with a passing score of 70.
4. Membership with the National Association of Certified Credit Counselors.
CONTINUING EDUCATION PROCESS
Certification is renewable every two years by completing 16 CEU. Each unit of continuing education consist of 1 hour of attendance or study.
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